1. Acceptance of Terms These Terms of Service (the “Terms”) are entered into by HelloRentals (“Company,” “we,” or “us”), the owner and operator of the website hellorentals.com (the “Site”). By accessing or using the Site or any services provided through it, you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy and any other policies or terms referenced herein (such as our Refund/Cancellation Policy). If you do not agree with any part of these Terms, you must not use the Site or our services. The Site’s services are offered subject to your acceptance of all terms and conditions stated here, and any other operating rules or policies that we may publish.
2. Changes to Terms We reserve the right to update or modify these Terms at any time. If we make changes, we will post the revised Terms on the Site and update the Effective Date. Your continued use of the Site after any such changes are posted constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates. If you do not agree to any amended Terms, you should stop using the Site.
3. Description of Services HelloRentals provides an online real estate coaching and education platform. Through the Site, we offer various services including coaching programs, membership subscriptions, digital products (such as online courses, video trainings, and downloadable materials), and related training resources focused on real estate investing and business development. These services are primarily delivered online and are designed to educate and mentor users in real estate investment strategies (e.g., “raising private money,” property investment techniques, etc.). All services and content provided are for informational and educational purposes and are not individualized financial or real estate advice. We reserve the right to add, change, or discontinue any of the services or content we offer as we refine our programs to best serve our users.
4. Account Registration and Security Certain features of the Site (such as accessing course materials or membership areas) may require you to create an account. If you choose to register, you agree to provide accurate, current, and complete information about yourself during the registration process. You are responsible for maintaining and promptly updating your account information to keep it true and correct. If we suspect that your information is untrue or incomplete, we reserve the right to suspend or terminate your account.
You are responsible for safeguarding the confidentiality of your username and password and for all activities that occur under your account. Account sharing is strictly prohibited – your account is personal to you and may not be shared with or used by any other person. You agree to notify us immediately at [email protected] of any unauthorized use of your password or account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to protect your account credentials. You should log out of your account at the end of each session, especially when using a public or shared device.
5. Fees and Payments; Refund Policy When you purchase a coaching program, membership, course, or any digital product through the Site, you agree to pay all indicated fees and charges. Prices for our services (including any subscription or membership fees) are as listed on the Site or order page, and are in U.S. Dollars unless otherwise stated. If your program is a subscription (recurring) service, you authorize HelloRentals to automatically charge the provided payment method at the interval disclosed (e.g., monthly or annually) until you cancel. You are responsible for providing a valid payment method and keeping your billing information current.
Refunds and Cancellations: All purchases are subject to our separate Refund/Cancellation Policy, which is hereby incorporated by reference. Please review that policy (available on the Site) for details on any money-back guarantees, cancellation procedures, or refund eligibility. Unless otherwise provided in that policy, sales of digital products, courses, and program memberships are generally final and non-refundable once access is granted. If the Refund/Cancellation Policy allows for cancellation of a subscription or membership, you must follow the instructions in that policy (for example, submitting a cancellation request via the specified method) to avoid future charges. We reserve the right to refuse a refund or cancellation request that is not made in accordance with the Refund/Cancellation Policy or these Terms.
6. Intellectual Property and Limited License All content and materials on the Site and provided through our services – including but not limited to text, graphics, logos, images, videos, webinars, PDFs, slide decks, course materials, software, and audio recordings – are the property of HelloRentals or our licensors and are protected by copyright, trademark, and other intellectual property laws. This includes any content we provide as part of coaching programs or digital products. HelloRentals retains all rights, title, and interest in and to its intellectual property. Using our services does not transfer any ownership of intellectual property to you.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and the materials you have purchased or been given access to for your personal, non-commercial use only. You may not do any of the following, except with our express prior written permission or as permitted by law: modify, copy, reproduce, republish, upload, post, transmit, translate, sell, sublicense, create derivative works from, distribute or publicly display any Site content or course materials to anyone else. In plain terms, this means you are not allowed to share or distribute our course videos, PDFs, documents, or other materials with anyone else (including uploading them to file-sharing or torrent sites), nor may you resell or exploit our content for your own commercial gain. You also agree not to reverse-engineer, disassemble, or attempt to derive the source code of any software or technology included in our services.
You may download or print one copy of individual pages or materials from the Site for your personal, non-commercial use, provided that you do not remove or alter any copyright, trademark, or other proprietary notices. Any such copies must remain intact with all ownership notices. All HelloRentals trademarks, service marks, and logos displayed on the Site are owned by the Company. Nothing in these Terms grants you any license or right to use any of our trademarks or logos without our prior written permission. Unauthorized use of our intellectual property is a breach of these Terms and may also violate applicable law.
7. Prohibited Uses You agree to use the Site and our services only for lawful purposes and in accordance with these Terms. You further agree not to engage in any of the following prohibited activities:
● Illegal Activities: Using the Site for any unlawful purpose or to encourage conduct that would constitute a criminal offense or violate any law or regulation.
● Unauthorized Access and Security Violations: Attempting to gain unauthorized access to the Site, other users’ accounts, or any systems or networks connected to the Site (for example, by hacking, password “mining” or any other illegitimate means). You must not probe, scan, or test the vulnerability of the Site or any network, or breach any security or authentication measures. Also, you agree not to interfere with or disrupt the Site’s servers or networks, or circumvent any security features of the Site.
● Malicious Code and Scraping: Posting or transmitting any virus, malware, spyware, or other harmful code via the Site, or using any automated system (like scripts, bots, or scrapers) to access the Site in a manner that sends more request messages or data than a human would reasonably produce in the same time period. Engaging in data mining, scraping, crawling, or harvesting of content or personal information from the Site is expressly prohibited.
● Harassing or Offensive Content: Using the Site to post or transmit any content that is unlawful, defamatory, harassing, abusive, fraudulent, libelous, threatening, hateful, obscene, or otherwise objectionable. This includes content that is pornographic or that violates any party’s privacy or publicity rights. You also agree not to impersonate any person or entity or misrepresent your affiliation with anyone in using the Site.
● Intellectual Property Infringement: Uploading or sharing any content on the Site that infringes upon the copyrights, trademarks, or other intellectual property or proprietary rights of others. If you do not own the rights to material, you must not post it unless you have permission from the rightful owner.
● Commercial or Unauthorized Use: Exploiting the Site or content for any commercial purpose not expressly permitted by the Company. This means you will not use the Site to advertise or sell products or services to others (outside of any official marketplace or forum we provide) and will not solicit other users for commercial purposes without our written approval. You also agree not to share, resell, or otherwise transfer your access to our paid content to any third party.
● Reverse Engineering and Misuse: You must not decompile, reverse engineer, disassemble, or tamper with any aspect of the Site, our software, or services, nor test the vulnerability of our systems in ways not authorized. Additionally, you are prohibited from using the Site to send unauthorized bulk communications (e.g., spam) or to collect personal data of other users (such as harvesting email addresses) for any purpose.
Violation of any of these Prohibited Uses is grounds for termination of your right to use or access the Site (see Termination section below), and may also subject you to legal liability. HelloRentals reserves the right to monitor any and all use of the Site for compliance with these Terms, and to investigate or take appropriate legal action against anyone who, in our sole discretion, violates this section.
8. Privacy Policy
Your privacy is important to us. Our collection, use, and disclosure of personal information through the Site are described in our Privacy Policy, which you can find on the Site. We encourage you to read the Privacy Policy to understand how we handle your personal information. By using the Site or our services, you consent to the data practices described in the Privacy Policy. If you do not agree with our Privacy Policy, you should not use the Site. (For residents of certain jurisdictions, you may have additional rights regarding your personal data as described in the Privacy Policy.) Please note that any information you submit to us is subject to our Privacy Policy and these Terms.
9. Disclaimers
No Professional or Financial Advice: The content and information provided by HelloRentals on the Site or in our courses, coaching calls, videos, and materials are for educational and informational purposes only. We are not an investment advisor, broker/dealer, financial planner, law firm, or tax advisor, and we do not provide personalized investment, financial, or legal advice. Nothing on the Site or in our programs constitutes professional advice in these domains, and you should not treat it as such. Always consult with a qualified financial advisor, attorney, accountant, or other professional regarding any decisions that may affect your financial or legal situation. Any strategies or examples discussed are general in nature and might not be suitable for your personal circumstances. You are solely responsible for compliance with all laws and regulations applicable to your activities.
No Guarantee of Results or Earnings: Your success in real estate investing or any business endeavor depends on many factors, including your effort, experience, skill, and market conditions. HelloRentals makes no guarantees or promises regarding any results or outcomes from your use of our programs or services. Any testimonials or success stories presented on the Site or in our content are genuine and provided by real people, but they are not typical. Amy’s results (or any featured student’s results) are not typical and are not a guarantee of your success. You acknowledge that outcomes will vary from person to person. We cannot and do not guarantee that you will secure any specific amount of private money, close any real estate deals, achieve any particular income, or attain any specific result from applying our teachings. You are solely responsible for your own success or failure. By using our services, you accept that the risk of not achieving desired results is inherent in any educational or business endeavor.
Educational Purpose and Risk Acknowledgment: All information provided through the Site is meant to help you learn and make informed decisions, but ultimately any investment or business decisions you make are at your own risk. Real estate investing, like any investment, involves risk and can result in financial loss. Past performance or past success stories discussed by Company or its representatives do not guarantee future results or returns. Market conditions change and any examples of deals, profits, or fundraising amounts are illustrative only. All investments involve risk, and you could lose some or all of your investment. You agree that HelloRentals is not responsible for your investment results, and you will not hold us liable for any decisions you make based on our content.
No Warranties – “As Is” Provision: The Site, and all information, products, and services provided on or through the Site by HelloRentals (including any third-party content or integrations), are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, HelloRentals disclaims all warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be available continuously, or that it will be error-free, virus-free, or secure at all times. While we endeavor to provide accurate and reliable information, we do not warrant or make any representations regarding the accuracy, completeness, or usefulness of any information on the Site. Any reliance you place on such information is strictly at your own risk.
Third-Party Statements and Links: Any opinions, advice, or statements expressed by third parties (for example, in a guest lecture, interview, user forum, or third-party website linked from our Site) are those of the third party and not endorsed by HelloRentals. We do not guarantee the accuracy or reliability of any information provided by third parties on the Site. (See also Third-Party Links section below for more on this.) You should use your own judgment and/or consult professionals before acting on any information obtained from the Site or any third party.
10. Limitation of Liability
Use at Your Own Risk: To the maximum extent permitted by law, in no event shall HelloRentals or its parent company, affiliates, subsidiaries, officers, employees, agents, partners, or licensors be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages whatsoever arising out of or related to your use of (or inability to use) the Site or our services. This limitation of liability applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages. For example, we will not be liable for damages for lost profits or revenue, loss of data, business interruption, personal injuries, pain and suffering, emotional distress, or similar harms connected to your use of the Site or reliance on any content. Because some states or jurisdictions do not allow the exclusion or limitation of certain damages, parts of the above limitation may not apply to you. In such cases, our liability (and the liability of our affiliates and providers) shall be limited to the fullest extent permitted by applicable law.
Cap on Liability and User Responsibility: You expressly agree that HelloRentals’s maximum total liability for any claim arising under these Terms or relating to the use of the Site or services shall not exceed the amount you paid to us for the specific service or product giving rise to the claim (or if the claim does not relate to a product or service you purchased, $100). You further acknowledge that HelloRentals is not liable for the defamatory, offensive, or illegal conduct of any third party or other user, and that any risk of harm or damage from the foregoing rests entirely with you. If you are dissatisfied with the Site or any of our products/services, your sole and exclusive remedy is to discontinue use of the Site and services. This limitation of liability is an essential part of the bargain between us and you, and it will apply even if any limited remedy is found to have failed of its essential purpose.
11. Indemnification
You agree to defend, indemnify, and hold harmless HelloRentals, its affiliates, successors and assigns, and each of their respective officers, directors, employees, contractors, agents, and representatives, from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use or misuse of the Site or our services; (b) any content you post, upload, or submit through the Site; (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party. This indemnification obligation will survive the termination of your use of the Site and/or these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you (in which case you agree to cooperate with us in defending such matter). You agree not to settle any such matter without the prior written consent of HelloRentals.
12. Termination
Company’s Right to Terminate: We may, in our sole discretion and without liability, suspend or terminate your access to the Site (in whole or in part) or your user account at any time, with or without prior notice, for any reason. This includes (but is not limited to) situations where we believe you have violated these Terms, engaged in fraudulent or inappropriate activities, or if we decide to discontinue the Site or any portion of it. We may also remove or refuse to post any of your content at any time. In the event of termination or suspension, you are no longer authorized to access the part of the Site or services affected by such termination or suspension.
Your Obligations Upon Termination: If we terminate your account or access to the Site, you must immediately stop using the Site and any services. Any fees paid prior to termination are non-refundable unless otherwise provided in our Refund/Cancellation Policy or required by law. Termination will not affect any rights or liabilities that accrued prior to termination. The provisions of these Terms which by their nature should survive expiration or termination (including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution) shall survive any termination of your access or these Terms.
User Initiated Termination: You are free to stop using the Site at any time. If you wish to delete your account (if one exists), you may do so by following the instructions on the Site or contacting us at [email protected]. Note that even if you delete your account or we terminate it, certain content you have submitted (for example, posts in a forum or comments) may remain on the Site unless removed by us.
13. Modifications to Services
HelloRentals reserves the right to modify, suspend, or discontinue the Site, or any portion of the Site, as well as any service, program, or product we offer, at any time and without notice. We may, for example, add or remove features, change pricing for membership programs, or discontinue a course or coaching offering. We shall not be liable to you or to any third party for any such modification, price change, suspension, or discontinuance of the Site or any service. Any new feature, tool, or content that is added to the current Site will also be subject to these Terms. It is your responsibility to check our Site and communications for updates about service offerings. If you have prepaid for a service that is materially discontinued, we may provide an alternative or pro-rated refund in our discretion, as required by law or as set forth in our Refund/Cancellation Policy.
14. Third-Party Links and Content
The Site and our communications may contain links to third-party websites or resources, or may describe or reference third-party products or services. These links and references are provided for your convenience only. HelloRentals does not own or control the third-party websites or content and assumes no responsibility for the content, privacy policies, terms, or practices of any third-party websites or services. Inclusion of any link or third-party content on our Site does not imply approval or endorsement by us of the linked website or any information, product, or service on it.
If you decide to access any third-party website or service linked from our Site, you do so entirely at your own risk. We will not be liable for any loss or damage that results from your use of or dealings with third-party websites, products, or services. Any transactions, communications or interactions between you and a third-party (including merchants or advertisers) are solely between you and that third party. Complaints, concerns, or questions regarding third-party content or services should be directed to the third party. We recommend that you review the terms and policies of any third-party site that you navigate to from our Site.
15. Governing Law and Dispute Resolution
Governing Law: These Terms and any dispute arising out of or relating to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of Arizona, United States, without regard to its conflict of law principles. If you access the Site from outside the U.S., you do so on your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. (Nothing herein will undermine any rights you have under mandatory consumer protection laws in your home jurisdiction.)
Binding Arbitration: To the fullest extent permitted by law, you and HelloRentals agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our services shall be resolved through binding arbitration on an individual basis, rather than in court. This means that you are waiving your right to a trial by jury and to participate in a class action lawsuit for such disputes. Arbitration will be conducted pursuant to the Federal Arbitration Act and administered by the American Arbitration Association (AAA) (or a similar reputable arbitration body) under its rules, unless otherwise agreed in writing. The arbitration will take place in Phoenix, Arizona or another mutually agreed location. Each party will bear its own arbitration fees and costs, except as otherwise provided by AAA rules or required by law. The arbitrator shall have the authority to award the same damages and relief that a court could, but may not order consolidation or arbitration on a class or representative basis. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.
Class Action Waiver: You and HelloRentals agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. Neither party shall seek to bring or participate in any class action, private attorney general action, or other representative proceeding against the other. You hereby waive any right to a jury trial or to participate in a class action in matters covered by this agreement. If for any reason this class action waiver is found to be unenforceable or void, then the arbitration provision above shall be deemed null and void (meaning the parties will not be required to arbitrate disputes), and any such class or representative claims must be brought in a court of competent jurisdiction.
Exceptions: Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim is within that court’s jurisdiction, and either party may seek injunctive or equitable relief in a court of law to protect intellectual property rights or to prevent unauthorized use or abuse of the Site (this does not waive the requirement to arbitrate other disputes). Additionally, you retain the right to opt out of arbitration within 30 days of first agreeing to these Terms by notifying us in writing at 3033 N. Central Avenue, Suite 750, Phoenix, AZ 85012 (Attn: Legal Opt-Out) – your opt-out notice must include your name, account information (if any), and a clear statement that you do not wish to resolve disputes with HelloRentals through arbitration. If you opt out, or in the event the arbitration agreement is deemed unenforceable, you agree that any resulting judicial proceedings will be brought in the federal or state courts located in Maricopa County, Arizona, and you consent to venue and personal jurisdiction in those courts.
16. Assignment
HelloRentals may assign or transfer its rights and obligations under these Terms (in whole or in part) to an affiliate, a successor-in-interest (e.g., in connection with a merger, acquisition or sale of assets), or any other entity at any time, with or without notice to you. These Terms will inure to the benefit of HelloRentals’s successors and assigns. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our prior express written consent. Any purported assignment or transfer by you in violation of this section shall be null and void. Subject to the foregoing, these Terms will bind and benefit the parties and their respective heirs, successors, and permitted assigns.
17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, that provision shall be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect. The parties agree that any invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. However, if a court or arbitrator decides that the Class Action Waiver in the Dispute Resolution section (#15) is unenforceable or void, then the Arbitration agreement in Section 15 shall be deemed null and void in its entirety – in that event, any dispute shall proceed in court and not in arbitration. Except as provided in the preceding sentence, if any portion of the Dispute Resolution section is deemed invalid or unenforceable, it shall not invalidate the remaining portions of that section.
18. Entire Agreement & No Waiver
These Terms of Service (together with any other legal terms expressly incorporated by reference, including our Privacy Policy and Refund/Cancellation Policy) constitute the entire agreement between you and HelloRentals with respect to the Site and your use of our services. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. You acknowledge that you have not relied on any statement, promise, or representation made or given by or on behalf of HelloRentals that is not expressly stated in these Terms.
No waiver by HelloRentals of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or any other term, and HelloRentals’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. In other words, if we do not enforce a provision of these Terms in some instance, that does not waive our right to enforce it in the future.
19. Contact Information
If you have any questions, concerns, or notices regarding these Terms or any other aspect of our services, please contact us at [email protected] or at the following mailing address:
HelloRentals
3033 N. Central Avenue, Suite 750, Phoenix, AZ 85012
Attn: HelloRentals – Terms of Service Inquiry
We value our users and strive to address all questions and concerns promptly. Communications regarding disputes (such as legal notices) should be sent via tracked mail or reputable courier to the address above.
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